| 1. Payment options Verifone BlueCommerce Finnish bank payments PayPal Payment through PayPal Stripe Payment with credit card, Klarna instalment or MobilePay Credit transfer through e-mail We will check you order manually and send you the credit transfer information via e-mail. Payment informations are usually sended within 0-2 work days. 2. Delivery methods Mail delivery Small parcels arrive straight to your address. Bigger boxes arrive at the closest pick-up location. We use different couriers depending on where you live and where the order is produced. If available, we will provide you with tracking code once your order has been shipped. There's also an option to choose express delivery in case of more urgent needs. 3. Shipping costs Shipping costs are based on how many items you order. You can check the final shipping costs during the checkout or from the list below. 1 product = 6,00 € 2 products = 8,00 € 3 products = 8,50 € 4-5 products = 10,00 € 6-7 products = 12,50 € 8-9 products = 15,00 € 10-24 products = 20,00 € 25-99 products = 25,00 € 100 + products = 50,00 € If the items have free shipping, then this is usually notified in the product desciption. 4. Sales area Webstore items are shipped all around the globe. Shipping costs are the same everywhere. 5. Delivery time Items that are sold from the warehouse are usually delivered within 1-10 business days. With exception that sometimes smaller letter orders might take up to 30 days to be delivered. Orders that are printed individually on-demand are usually delivered within 5-15 business days. We will usually use the production team that is closest to the recipent to ensure quicker delivery. You can check the estimated delivery time from the product details or during the check out. If you need your order for a spesific date, please let us know before ordering - info@unomas.fi. We try to ship all the ordered items together, but sometimes because of shipping restrictions or out of stock items, we will send items in seperate parcels. 6. Returns All the returns must be agreed with the seller. Complaints must be submitted within 14 days after recieving the items. The best way to reach us is via e-mail - info@unomas.fi 7. Broken shipments Unfortunately sometimes the couriers might be too rough with your package. If you see clear damage on the parcel, please let the shipping company know immediately. If you find broken items, let us know and we will arrange a reshipment for your item. 8. Privacy statmentHolder of the customer registerUno Mas Collection Oy (vat-code: 2696524-9) Harakankuja 6 D 19 02650 Espoo info@unomas.fi What information is gathered?
Where is the information used?
The legal basis for processing personal data is a contract, consent or legitimate interest.In the processing of personal data, the requirements set by the EU data protection regulation, which will be followed from 25 May 2018, have been taken into account. How long is the information keeped? We keep your personal data for as long as is necessary to fulfill the purpose of use of the register. In addition, some information can be kept longer to the extent that it is necessary to fulfill the obligations set by law, such as accounting and consumer trade responsibilities. Transfer of information to third parties We hand over personal data to logistics and payment service partners to enable the operation of our online store. Customer rights As a customer you have the following rights:
In all matters you can reach us by email at info@unomas.fi |
